Welcome to Heaven Dove (“Company,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of heavendove.net (the “Website”) and any purchases or services provided through the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, do not use our Website.

1. Use of Our Website

You agree to use the Website only for lawful purposes and in compliance with these Terms. You may not:

• Use the Website for fraudulent or harmful activities
• Attempt to gain unauthorized access to any systems or networks
• Copy, modify, or distribute any content without permission
• Interfere with the Website’s functionality or security

We reserve the right to terminate or restrict access for users violating these Terms.

2. Products & Services

We sell physical products, including health, beauty, and personal care items. Product descriptions, images, and pricing are provided to the best of our ability, but we do not guarantee that all information is error-free.

We reserve the right to:

• Modify or discontinue products
• Change prices at any time
• Limit quantities
• Cancel orders suspected of fraud

3. Orders & Payments

By placing an order, you agree that:

• All information you provide is accurate and complete
• You are authorized to use the payment method provided

Payments are processed securely through verified third-party processors.
We do not store or access customer payment card details.

We may refuse or cancel orders at our discretion, including if fraud or unauthorized activity is suspected.

4. Shipping & Delivery

Shipping times and availability are estimates and may vary due to factors outside our control.
Once an order has shipped, we cannot modify or cancel it.

We are not responsible for:

• Delays caused by carriers
• Incorrect shipping information provided by the customer
• Customs issues or fees (for international orders)

See our Shipping Policy for full details.

5. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

We may refuse refunds for:

• Used or opened products
• Items returned without prior approval
• Items returned outside the allowed timeframe

6. Intellectual Property

All content on the Website—including text, images, graphics, logos, videos, and product descriptions—is the property of Heaven Dove or its licensors.

You may not:

• Copy
• Sell
• Distribute
• Reverse engineer

any content without written consent.

7. Third-Party Links

Our Website may contain links to third-party websites not owned or controlled by Heaven Dove.
We are not responsible for:

• Content on these websites
• Their privacy or security practices
• Any damages resulting from third-party sites

You access them at your own risk.

8. Disclaimer of Warranties

Our Website and products are provided “as is” and “as available.”
We do not guarantee that:

• The Website will always be operational
• There will be no errors or interruptions
• Product descriptions will always be accurate

Products may have varying results depending on personal use and conditions.

9. Limitation of Liability

To the fullest extent permitted by law, Heaven Dove is not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits
• Data loss
• Errors or omissions

Our total liability for any claim shall not exceed the amount you paid for the product or service.

10. Indemnification

You agree to indemnify and hold Heaven Dove harmless from any claims arising from:

• Your use of the Website
• Violation of these Terms
• Violation of any law or third-party rights

11. Governing Law

These Terms are governed by the laws of your local jurisdiction, without regard to conflict-of-law principles.

Any disputes will be handled through arbitration or court proceedings based on local laws.

12. Termination

We may suspend or terminate your access to the Website at any time for:

• Violating these Terms
• Fraudulent activities
• Abusive behavior
• Any actions harmful to the Website or our business

Upon termination, your right to use the Website ends immediately.

13. Changes to These Terms

We may update or modify these Terms at any time.
The updated version will be posted on this page, with a new “Last Updated” date.

Continued use of the Website constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, contact us at:

📧 Email: info@heavendove.net
🌐 Website: https://heavendove.net